Terms of service

These Terms and Conditions ("Terms") govern your use of the NRiched Needlepoint website ("Site") and any transactions or services provided through the Site. By accessing or using our Site, you agree to be bound by these Terms.

1. General Information

2. Acceptance of Terms

By using our Site, purchasing products, or interacting with us, you agree to comply with these Terms and any additional terms or policies referenced herein. If you do not agree with these Terms, you must not use the Site.

3. Products and Services

  • All products and services offered on the Site are subject to availability. We reserve the right to limit quantities of products sold or discontinue products at any time without prior notice.

  • All product descriptions, pricing, and availability are subject to change without notice. While we strive for accuracy, we do not guarantee that product descriptions or prices are complete, current, or error-free.

4. User Responsibilities

  • You agree to use the Site in compliance with all applicable laws and regulations. You are responsible for any activities that occur under your account, including any misuse of the Site.

  • You must ensure that the information you provide on the Site is accurate, complete, and up-to-date.

  • You are prohibited from:

    • Using the Site for any illegal or unauthorized purposes.

    • Violating any applicable laws or regulations.

    • Interfering with or disrupting the Site or servers connected to the Site.

5. Account Creation and Security

  • To make a purchase, you may need to create an account. You agree to provide accurate and complete information during account creation.

  • You are responsible for keeping your account information and password secure and agree to notify us immediately of any unauthorized use of your account.

  • We are not responsible for any loss or damage resulting from unauthorized access to your account.

6. Orders and Payment

  • By placing an order on the Site, you are making an offer to purchase the products subject to these Terms.

  • We accept various forms of payment, including credit cards, debit cards, and other payment methods as listed during checkout.

  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or availability issues.

7. Shipping and Delivery

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Delivery times are estimates and may vary due to factors beyond our control, such as weather or carrier delays.

  • For more information, please refer to our Shipping Policy.

8. Returns and Refunds

  • Our Returns and Refunds Policy governs all returns and refunds. By placing an order, you agree to abide by our returns and refund procedures.

  • We reserve the right to refuse returns if the product does not meet our return conditions.

9. Intellectual Property

  • All content on the Site, including text, images, logos, graphics, and designs, is the property of NRiched Needlepoint or its licensors and is protected by copyright laws.

  • You may not use, reproduce, or distribute any content from the Site without prior written consent from NRiched Needlepoint.

10. Privacy and Data Protection

  • Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Limitation of Liability

  • To the fullest extent permitted by law, NRiched Needlepoint shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site, including but not limited to damages for loss of profits, data, or business interruption.

12. Indemnification

You agree to indemnify and hold harmless NRiched Needlepoint, its affiliates, and their respective directors, employees, agents, and contractors from and against any and all claims, damages, liabilities, costs, and expenses arising from your use of the Site or violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in the State of Ohio, United States, in accordance with the rules of the American Arbitration Association.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. By continuing to use the Site after such changes are made, you agree to be bound by the revised Terms.

16. Termination

We may suspend or terminate your access to the Site at any time, without notice, for any reason, including violations of these Terms.